Automate email replies and triage with an AI agent while keeping user control

Automate email replies and triage with an AI agent while keeping user control targets a $9.6B = 48M knowledge workers × $200 ACV total addressable market with medium saturation and a year-over-year growth rate of 18% YoY growth for AI-enabled productivity tools (Gartner / McKinsey summaries, 2024-2025 forecast).

Key trends driving demand: Trend — LLMs are enabling high-quality, context-aware drafting and intent detection, creating value for email automation.; Trend — Users demand control and auditability after high-profile autonomous agent mistakes, creating opportunity for human-in-the-loop products.; Trend — Remote and hybrid work models increase reliance on asynchronous communication, raising the value of inbox automation.; Trend — Increased adoption of paid productivity subscriptions among SMBs and knowledge workers makes monetization possible..