Automate gym member communication via WhatsApp to increase retention

Automate gym member communication via WhatsApp to increase retention targets a $1.8B = 6,000,000 small fitness & local wellness businesses × $300 ACV (global SMB messaging automation for fitness & allied verticals) total addressable market with medium saturation and a year-over-year growth rate of 10% YoY (source: combined estimates from Statista, Grand View Research for SMB messaging and digital fitness adoption).

Key trends driving demand: WhatsApp-first customer behavior — In many target regions consumers prefer WhatsApp over email or native apps, creating an opportunity for no-app engagement solutions.; SMB digitization — Small gyms and studios are accelerating adoption of SaaS tools for booking and payments, which creates natural integration points for messaging automation.; AI-driven personalization — Lightweight AI can personalize short WhatsApp messages and pick templates that increase rebooking and attendance, improving measurable ROI for owners..