Automate post-call WhatsApp follow-ups to capture leads and scale SMB outreach

Automate post-call WhatsApp follow-ups to capture leads and scale SMB outreach targets a $6.0B = 2M businesses × $3K ACV total addressable market with medium saturation and a year-over-year growth rate of 15% YoY — conversational commerce and business messaging growth (source: industry reports on messaging commerce and WhatsApp Business adoption).

Key trends driving demand: WhatsApp-first commerce — In many emerging markets, WhatsApp is the primary channel for customer interactions, creating a natural place to automate follow-ups.; Conversational commerce monetization — Businesses increasingly measure revenue from messaging channels, making automation investments justifiable.; AI-driven personalization — Modern LLMs let small teams generate tailored follow-up messages and test variants quickly, improving conversion without heavy copywriting overhead.; Telephony-to-digital convergence — VoIP providers and unified communications expose call events via webhooks, enabling tight integration between calls and messaging..