Automate small-business operations by hiring AI virtual employees to run tasks

Automate small-business operations by hiring AI virtual employees to run tasks targets a $150.0B = 50M small businesses × $3,000 ACV (annual spend on operations/assistant substitutes) total addressable market with medium saturation and a year-over-year growth rate of 35% YoY growth for AI automation and agent software (Sources: McKinsey digital labor studies and MarketsandMarkets AI software forecasts).

Key trends driving demand: LLMs and agent orchestration improvements — these enable multi-step, autonomous business workflows that previously required custom dev work, creating a new product category.; SMB adoption of AI tools — SMB owners are increasingly willing to pay for automation that reduces headcount and delivers predictable outcomes.; Shift from point automations to autonomous agents — customers prefer 'set-and-forget' agents over chains of manual triggers because they require less maintenance.; Creator-led distribution and education — courses, YouTube, and influencer marketing accelerate adoption among solopreneurs and micro-businesses..