Executive Summary

Commercial cleaning operators — from single-site janitorial contractors to multi-site facilities teams — face chronic staffing instability that erodes margins through unfilled shifts, overtime, and repeated rehiring and retraining. The industry covers roughly 7.5 million commercial sites spending about $15,000 annually each (a $112B market), so even small improvements in retention or scheduling scale to meaningful savings. You could build a mobile-first AI operations platform that combines candidate sourcing and automated screening, in-app onboarding and microtraining, predictive shift-matching and dynamic scheduling, plus integrated pay and compliance workflows to keep hourly workers engaged and legally compliant. AI models would optimize for fit and availability, predict no-shows, and surface targeted micro-lessons to reduce time-to-competency while analytics quantify labor ROI for operators. This moment is favorable because high turnover, a mobile-first hourly workforce, and rising labor and compliance costs create strong demand for tools that directly improve margins; with a market score of 90/100 and revenue potential at 92/100, adoption economics look compelling. To stand out, specialize vertically for cleaning workflows rather than offering a generic shift app, prioritize frictionless integrations with payroll, timekeeping and background checks, and drive value through measurable pilot KPIs (reduced unfilled shifts, shorter onboarding hours) that larger incumbents seldom guarantee. Be realistic about challenges: the customer base is highly fragmented and price sensitive, and integrations plus sales cycles can be complex, so plan concentrated pilots with multi-site operators and staffing partners before scaling broadly.

Market Opportunity

Cut cleaning turnover: AI ops platform for hiring, training & scheduling targets a $112B = 7.5M commercial sites x $15k avg annual cleaning spend (IBISWorld 2026 total janitorial services) total addressable market with medium saturation and a year-over-year growth rate of 5-6% overall janitorial; 10-20% for software-enabled efficiency solutions.

Key trends driving demand: High turnover -- creates demand for retention and scheduling solutions that directly improve margins; Mobile-first hourly workforce -- enables in-app onboarding, payments, and microtraining at scale; Rising labor costs & compliance complexity -- pushes operators to invest in productivity and retention tech; Platformization of services -- more operators adopt SaaS stack (scheduling, payroll, CRM) creating integration opportunities.

Key competitors include Swept, Janitorial Manager, CleanTelligent (by Swept/other—industry product often referenced), When I Work, Trainual.

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Cut cleaning turnover: AI ops platform for hiring, training & scheduling

Executive Summary

Market Validation

Market Opportunity

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