Email overload — AI workflow to auto-draft professional replies

Email overload — AI workflow to auto-draft professional replies targets a $18.0B = 50M small & medium businesses x $360 ACV (annual/team subscription) — global target for business email & productivity add-ons total addressable market with medium saturation and a year-over-year growth rate of 15% — productivity & automation SaaS growth driven by AI adoption.

Key trends driving demand: Generative AI adoption -- companies and individuals expect AI to handle routine composition tasks, lowering friction for automated replies.; Hybrid/remote work -- distributed teams rely on async communications, increasing volume and need for fast professional replies.; Platform integrations -- email platforms expose richer APIs (Graph, Gmail APIs), enabling deeper automation and workflow embedding.; Personalization at scale -- demand for consistent brand/voice across employees fuels team-level style profiles..