Find social posts about user problems and engage them safely

Find social posts about user problems and engage them safely targets a $3.6B = 300K marketing and community teams × $12K ACV (social listening / engagement budgets for teams that prioritize community outreach) total addressable market with medium saturation and a year-over-year growth rate of 15% YoY (industry estimates for social listening & community engagement tools; sources: market research reports 2022-2024).

Key trends driving demand: AI-generated personalized content — easier, cheaper creation of context-aware replies makes scaling authentic outreach practical.; Community-first acquisition — brands increasingly find high-LTV customers inside niche forums, creating demand for tools that discover those posts.; Platform enforcement and API changes — as platforms tighten spam rules, sellers need automation that is safety-first and compliant.; Creator and micro-influencer economy — more discovery happens in long-tail communities where manual monitoring is expensive..