Finding and interviewing real users for agent-skills management SaaS

Finding and interviewing real users for agent-skills management SaaS targets a $12.0B = 1,000,000 businesses x $12K ACV. Rationale: by 2028 an estimated 1M SMBs globally will be using multi-agent workflows for non-coding tasks; an enterprise-style team subscription for agent-skills management (analytics, policy, skill-marketplace) is plausibly $10K-15K ACV. total addressable market with low saturation and a year-over-year growth rate of 40-60% annual growth in adoption of AI agents and orchestration tooling among SMBs, driven by new low-code agent platforms and rapid operational pilots..

Key trends driving demand: Agent proliferation - teams are deploying many specialized AI agents for tasks like research, admin, and customer follow-up, creating the need to map and manage skills.; Low-code integrations - Zapier/Make and Slack apps make deploying and instrumenting agents feasible without heavy engineering.; Workflow observable-data shift - companies expect analytics for new operational layers, similar to observability for microservices but for agent performance.; Referral clusters in early adopter niches - early buyers are tightly networked, making targeted community and pilot outreach more effective than broad ads..