Executive Summary

Many knowledge workers—roughly 500 million globally—still spend hours each week hunting through email to recover past decisions, attachments, or context, and keyword-based provider search often misses semantically relevant threads. The resulting time waste and operational risk are concentrated in roles like sales, legal, customer support and program management where historical email is a primary institutional memory. You could build a voice-enabled semantic search layer that indexes multiple inboxes and attachments into encrypted vector stores, exposing natural-language and follow-up query capabilities across accounts with connectors to major providers and SSO for enterprises. Architecturally the product would combine incremental indexing, compact embeddings, and customer-controlled encryption or on-device indexes to keep latency low and minimize third-party data transfer. This is an attractive moment: recent advances in embeddings and retrieval tooling have materially lowered costs and latency, hybrid work has increased reliance on email as knowledge, and the addressable market is in the order of $30B (about $60 ARPU/year), indicating meaningful revenue potential. You can stand out by prioritizing privacy-first design (customer-managed keys or local indexes), enterprise compliance and data-residency options, and a voice-first UX tuned to threaded conversational retrieval rather than document search. Be honest about the hard parts: building and maintaining secure connectors, proving relevance across noisy inboxes, navigating provider terms and enterprise procurement, and investing in compliance will be necessary upfront investments before scaling revenue.

Market Opportunity

Hard-to-find emails — voice-enabled semantic search across inboxes targets a $30.0B = 500M knowledge workers x $60 ARPU/year total addressable market with medium saturation and a year-over-year growth rate of 12% (productivity SaaS / enterprise search growth proxy).

Key trends driving demand: LLM/embedding advances -- Makes semantic retrieval faster and cheaper, enabling natural-language and voice queries over unstructured email content.; Privacy & data residency -- Demand for encrypted, user-controlled indexing increases adoption of privacy-first search instead of sending email content to third parties.; Hybrid work & knowledge worker tooling -- Remote teams rely on historical email as a primary knowledge base, increasing value of deep-search capabilities.; Multimodal processing -- Improved OCR and image understanding increases ability to extract receipts/invoices/images from attachments enabling higher-value queries..

Key competitors include Google Workspace (Gmail + Gemini Search), Microsoft 365 / Outlook + Copilot, Superhuman, Glean, Hey (Basecamp).

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Hard-to-find emails — voice-enabled semantic search across inboxes

Executive Summary

Market Validation

Market Opportunity

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