Loan management for NBFC/MFI with customer & group workflows

Loan management for NBFC/MFI with customer & group workflows targets a $1.5B = 30,000 NBFCs/MFIs × $50K ACV average per institution total addressable market with medium saturation and a year-over-year growth rate of 10% YoY fintech/core-banking adoption in emerging markets (Source: World Bank fintech adoption signals and regional fintech reports).

Key trends driving demand: Mobile-first field operations — growing smartphone penetration among field officers makes mobile collection and offline sync essential, lowering the barrier to adoption.; Regulatory tightening — regulators demand standardized reporting and transparency, creating buying triggers for core/loan-management systems.; Shift to cloud & APIs — MFIs and NBFCs prefer cloud-hosted, API-first platforms to enable integrations with payments, KYC, and analytics vendors.; AI-enabled underwriting — lenders increasingly accept alternative data and AI scoring to expand credit to thin-file borrowers, creating room for differentiated decisioning features..