Executive Summary

Many professional event organizers — roughly 400,000 annual-conference and professional-event teams — struggle to operationalize accessibility: intake of accommodation requests, real-time captioning and multilingual captions, post-event transcripts, and auditable documentation for DEI programs or regulators. Those teams juggle spreadsheets, ad-hoc vendor calls, and platform-specific workarounds that create missed requests, inconsistent captions, and legal risk. You could build a B2B SaaS that combines a standardized accessibility intake form, rule-driven workflows for routing and fulfillment, native integrations with leading caption engines and event platforms, and automated compliance reporting and transcripts — positioned at an average contract value near $4,000 for conference customers. This is a timely market: a $1.6B addressable opportunity, market score 88/100 and revenue potential 82/100, driven by hybrid events becoming permanent, new regional accessibility regulations and corporate DEI documentation requirements, and the fact that real-time AI captions are now accurate and cheap enough to include by default. Paid demand exists because organizations need not just captions but end-to-end processes and records that reduce legal and reputational risk. To stand out you’ll need to deliver deep integrations, enterprise-grade audit trails, privacy and SLAs, and measurable ROI (fewer missed requests, hours saved for staff) rather than just a caption widget; that specialization is a defensible niche against medium competition. The main challenges are a longer enterprise sales cycle and inertia from entrenched manual processes, but with clear metrics and turnkey integrations this can scale to the $4K ACV segment and expand into larger accounts over time.

Market Opportunity

Make tech events accessible with intake, workflows and live-caption integrations targets a $1.6B = 400K event-organizers × $4K ACV focusing on annual conference & professional events total addressable market with medium saturation and a year-over-year growth rate of 12% CAGR — event tech and hybrid event market growth driven by hybrid adoption and accessibility demand (industry estimates 10–15% from market reports).

Key trends driving demand: Hybrid events permanence — more events keep virtual components, increasing demand for captioning and scalable accessibility features.; Regulatory pressure — new regional accessibility rules and corporate DEI policies push organizations to document accommodations, creating paid demand for tooling.; Real-time AI captions are now accurate and cheap enough to embed by default — this lowers the cost of one critical accommodation and enables new integrated workflows.; Consolidation of event stacks — organizers want fewer best-of-breed integrations and prefer add-ons that plug smoothly into ticketing and streaming..

Key competitors include Eventbrite, Whova, Rev / Captioning vendors, Otter.ai.

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Make tech events accessible with intake, workflows and live-caption integrations

Executive Summary

Market Validation

Market Opportunity

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