Missed inbound B2B calls → AI phone agent that handles full calls fast

Missed inbound B2B calls → AI phone agent that handles full calls fast targets a $90.0B = 5M SMBs & mid-market globally x $18,000/year average spend on voice support, missed-sales, and outsourced call handling total addressable market with medium saturation and a year-over-year growth rate of 15-25% — conversational AI, cloud telephony, and contact-center automation growth.

Key trends driving demand: Large language models -- enable contextual multi-turn dialogues and understanding from knowledge docs, making autonomous phone agents viable.; Neural ASR & TTS -- realistic voices and higher accuracy reduce friction versus robotic IVR.; Cloud telephony APIs -- Twilio, SignalWire make provisioning numbers and integrating with CRMs trivial, lowering build time.; Cost pressure on call centers -- rising wages and dissatisfaction with outsourced basic triage push SMBs toward automation..