Missed Service Calls Cost You — Automate Outreach to Capture Leads

Missed Service Calls Cost You — Automate Outreach to Capture Leads targets a $36.0B = 6,000,000 local & field-service businesses globally x $6,000 ACV total addressable market with medium saturation and a year-over-year growth rate of 12% CAGR (automation + comms in SMB services).

Key trends driving demand: AI speech-to-text & LLMs -- make accurate call transcription, intent detection, and personalized outreach feasible in real time.; Omnichannel messaging APIs -- SMS, WhatsApp and RCS enable reliable, immediate follow-up outside email.; Rising CAC & labor shortages -- increasing ROI for tools that recover missed revenue without hiring more staff.; Shift to on-demand self-service -- customers expect fast rebooking flows and status updates via messaging channels..