Post-purchase receipts, serials and warranties - centralized B2B workflow

Post-purchase receipts, serials and warranties - centralized B2B workflow targets a $6.0B = 2.0M merchants and brands x $3K ACV, global sellers of physical goods who need post-purchase service workflows total addressable market with low saturation and a year-over-year growth rate of 15% typical for commerce-adjacent SaaS and warranty services.

Key trends driving demand: Omnichannel commerce -- more sales across web, marketplaces and in-store increases fragmentation of receipts and serials that need consolidation; API availability from platforms -- Shopify, Stripe, major POS providers expose webhooks and APIs to capture transactions and receipts reliably; Post-purchase monetization -- brands extract more margin from after-sales services, extended warranties, and subscriptions, increasing investment in service tooling; Improved ML/OCR -- better extraction from receipts and device labels lowers cost of accurate serial and warranty ingestion.