Executive Summary

Many HVAC and home‑service contractors now carry rich, structured job and customer histories in their dispatch and CRM systems but do not systematically mine that data to find “hidden” booked jobs—no‑shows, unclosed maintenance renewals, and missed upsell opportunities—so they lose recurring revenue and waste service capacity; this problem is especially acute across the estimated 750,000 global HVAC and home‑service businesses. The impact is practical and measurable at the shop level: small-to-mid suppliers with digital records can miss repeat revenue opportunities even while paying high customer acquisition costs. A viable product is a lightweight SaaS that connects to major field‑service platforms, normalizes job histories, applies explainable ML to surface prioritized recoverable jobs and upsell candidates, and automates outreach sequences and action lists; include dashboards and an ROI calculator that maps recovered jobs to incremental revenue. Packaging should include a $6K ACV target for midmarket customers with lower tiers for small shops, plus turnkey adapters for the top five field platforms to accelerate adoption. Strengths include growing availability of structured operational data and cheaper ML tooling; challenges are inconsistent data quality, integration complexity, and the need for field‑proven ROI to change operators’ workflows. This is an attractive moment: the TAM is roughly $4.5B (750,000 businesses × $6K ACV), market score 92/100 and revenue potential 88/100 reflect strong demand driven by field software adoption, accessible AI for SMB ops, and a push to extract more value from existing customers. Competition is medium, so differentiation must focus on production‑grade integrations, transparent ROI metrics, and simple automation that fits existing processes; overcoming sales friction with smaller contractors and ensuring privacy/compliance across platforms will be the principal execution risks.

Market Opportunity

Recover Hidden Booked HVAC Jobs by Mining Your Customer Database targets a $4.5B = 750,000 global HVAC & home-service businesses x $6K ACV total addressable market with medium saturation and a year-over-year growth rate of 15% YoY adoption growth for field-service SaaS; HVAC service demand ~6-8% CAGR.

Key trends driving demand: Field software adoption -- more HVAC companies use digital dispatch & job histories, creating structured data to analyze; AI for small-business ops -- accessible ML tools lower cost of extracting insights from operational data; Service monetization focus -- contractors prioritize extracting more revenue from existing customers amid higher CAC; Equipment IoT & diagnostics -- richer data about assets (age, faults) improves job prediction accuracy.

Key competitors include ServiceTitan, Housecall Pro, Jobber, Mailchimp (Intuit) — as an adjacent workaround, Zapier — as an adjacent workaround for stitching data.

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Recover Hidden Booked HVAC Jobs by Mining Your Customer Database

Executive Summary

Market Validation

Market Opportunity

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