Executive Summary

A growing share of the estimated 60 million certified professionals worldwide lose access to their digital certificates because of forgotten platform credentials, employer org changes, vendor sunsets, or broken links, creating hiring frictions and audit gaps for firms and individuals. Even if only 5–10% of holders need recovery each year, that implies 3–6 million recovery events and meaningful service demand from employers, training providers and regulators. You could build a standards-compliant credential-recovery platform that verifies identity via modern eKYC and trust APIs, requests attestations from issuers, escrows cryptographic proofs (Open Badges/W3C Verifiable Credentials), and offers self-service recovery flows alongside enterprise dashboards and immutable audit logs. Monetization could combine a $100 annual per-user credential-management fee (the assumption behind the $6.0B TAM), enterprise contracts, and per-recovery microfees, while maintaining SOC 2-level security and explicit liability policies. Market timing is favorable because credentials are increasingly digital-first, regulators and employers demand verifiable records, and trust APIs now make automated issuer attestation feasible—trends that align with the low competition and the 92/100 market score provided. To stand out you would prioritize issuer partnerships and a frictionless UX that automates attestations, cryptographically anchors proofs to avoid manual intervention, and supplies transparent audit trails for compliance teams. Real challenges are nontrivial: onboarding diverse issuers and their legacy systems, negotiating reissuance and legal responsibility across jurisdictions, and investing early in security and compliance before volume monetization scales.

Market Opportunity

Recovering lost digital certifications — verify & restore access targets a $6.0B = 60M certified professionals x $100 annual credential-management/recovery spend total addressable market with low saturation and a year-over-year growth rate of 12% — growing demand for lifelong learning and verified credentials.

Key trends driving demand: Digital-First Credentials -- more certificates are issued as badges, increasing need for digital lifecycle management.; Regulatory & Compliance Focus -- employers increasingly need verified proof of qualifications for audits and hiring, raising demand for reliable credential storage and recovery.; Maturing eKYC & Trust APIs -- identity verification services now enable automated attestations to issuers at scale, reducing manual support load..

Key competitors include Microsoft Certification Support (official), Credly, Accredible, Pearson VUE / Test Delivery Vendors.

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Recovering lost digital certifications — verify & restore access

Executive Summary

Market Validation

Market Opportunity

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