Reduce empty tables by automating reservation, follow-up and review workflows

Reduce empty tables by automating reservation, follow-up and review workflows targets a $12.0B = 2.0M restaurants & hospitality venues × $6K ACV (software + services averaged) total addressable market with high saturation and a year-over-year growth rate of 8% YoY growth (estimate based on POS & restaurant SaaS CAGR and marketing automation adoption; industry reports 6–10% CAGR).

Key trends driving demand: Automation adoption — Restaurants are adopting automation to handle staffing shortages and improve seat utilization, creating demand for workflow tools that recover missed bookings.; API-first telephony and messaging — Programmable voice and SMS (Twilio and competitors) make missed-call conversion and automated reminders cheaper and reliable to implement.; CRM modernization for SMBs — More restaurants are using marketing CRMs and agency-managed stacks like GoHighLevel, enabling integrated automation products to plug into existing workflows.; Review economy pressure — Online reviews directly impact revenue, so automated, timely review requests and response workflows can materially improve discoverability and bookings..