Reduce manual catering inquiries with WhatsApp automation & booking flows

Reduce manual catering inquiries with WhatsApp automation & booking flows targets a $3.0B = 5.0M catering businesses x $600 ACV (global spend on messaging/booking automation software) total addressable market with low saturation and a year-over-year growth rate of 14% (automation & messaging tools adoption in hospitality SMBs).

Key trends driving demand: Messaging-first commerce -- customers increasingly start and prefer bookings via chat, increasing conversion opportunities.; Conversational AI maturity -- smaller models enable low-latency intent classification and quote generation on constrained budgets.; In-chat payments & verification -- native payment links and identity verification reduce no-shows and shorten sales cycles.; Vertical SaaS specialization -- niche tooling for hospitality/catering improves fit and adoption vs. generic CRMs..