Reduce missed jobs & billing errors with field-service CRM automation

Reduce missed jobs & billing errors with field-service CRM automation targets a $4.0B = 2.0M appliance-service SMBs worldwide x $2,000 ACV total addressable market with medium saturation and a year-over-year growth rate of 12% CAGR in field-service software adoption among SMBs.

Key trends driving demand: AI-assisted diagnostics -- images and short videos let techs pre-diagnose and prep parts, reducing return visits and improving quoting accuracy.; Subscription tools for trades -- SMBs increasingly prefer vertical SaaS over generic CRMs for field operations and inventory integration.; Parts marketplace consolidation -- digital parts catalogs and marketplaces enable dynamic parts pricing and integration into repair quotes.; Routing & workforce optimization -- real-time routing and ETA visibility increase utilization and customer satisfaction..