Reduce no-shows & admin load with integrated booking + customer management

Reduce no-shows & admin load with integrated booking + customer management targets a $12.0B = 24M global home-service SMBs x $500 ACV total addressable market with medium saturation and a year-over-year growth rate of 12% = projected CAGR for field service SaaS and SME automation tools.

Key trends driving demand: AI-assist automation -- using LLMs for quoting, messaging and appointment triage reduces staff time per job and enables smaller shops to appear enterprise-grade.; Embedded payments & financing -- integrated payments, instant invoicing and contractor financing increase cash flow and customer convenience, driving adoption.; Mobile-first workforce -- technicians expect native mobile workflows and offline capabilities; apps that prioritize field UX win retention.; Route optimization & telematics convergence -- cheaper location data and routing APIs enable real-time dispatch efficiencies previously reserved for larger fleets..