Reduce noisy workplace communication with threaded team chat and AI summaries

Reduce noisy workplace communication with threaded team chat and AI summaries targets a $48.0B = 150M teams × $320 ACV total addressable market with high saturation and a year-over-year growth rate of 10% YoY (Gartner 2023-2024 estimates for collaboration software and unified communications).

Key trends driving demand: Trend — Remote and hybrid work keep asynchronous chat central to daily workflows, creating demand for better context and searchable archives.; Trend — Large language models enable accurate message summarization and semantic search, turning chat history into actionable knowledge.; Trend — Customers demand integrations that connect chat with ticketing, docs, calendars and code, so platforms that orchestrate context win.; Trend — Cost sensitivity among SMBs and mid-market teams is driving interest in lower-cost or more efficient alternatives to enterprise bundles..