Executive Summary

Many small and mid-sized jewellery shops — roughly 1.5 million businesses globally in the target segment — still manage customers, suppliers and GST billing with spreadsheets, cash registers and fragmented POS systems, which leads to invoice errors, compliance risk and slow reconciliation of gold/stone inventory and supplier lots. The complexity of jewellery-specific data (purity, net/gross weight, wastage, hallmarking, KYC for buyers) amplifies these pain points: staff spend hours per week on manual billing and GST returns instead of selling. You could build a cloud-first, mobile-friendly SaaS that combines customer management (KYC, purchase history, loyalty), supplier and lot tracking (purity, inward/outward movements, payables), and GST-compliant billing with built-in HSN/IGST/CGST splitting and e-invoice filing. With an expected $1,500 average contract value and a $2.25B addressable market (1.5M businesses × $1.5K ACV), a focused product could reach stable recurring revenues while integrating with POS hardware and accounting systems. This market is attractive now because three trends align: SMBs are adopting cloud accounting and mobile tools, GST-style tax regimes keep compliance as a recurring need, and buyers increasingly prefer vertical, category-specific solutions. The market score of 86/100 and revenue potential rated 80/100 reflect strong demand but realistic execution risk. To stand out you would need jewellery-first workflows (lot-level traceability, purity calculations, hallmarking support), seamless e-invoicing/GST filing integrations and an easy-to-use mobile POS that reduces bill-to-cash friction; these features create stickiness around compliance and inventory. Strengths include clear pain-to-value mapping and predictable recurring revenue; challenges are medium competition, the need to migrate fragmented legacy customers, regulatory integration complexity and the cost of building trust with jewelers and local channel partners.

Market Opportunity

Simplify customer & supplier management and GST billing for jewellery shops targets a $2.25B = 1.5M jewelry-related businesses × $1.5K ACV total addressable market with medium saturation and a year-over-year growth rate of 10% YoY — estimated digitization and POS adoption growth in retail and SMB accounting (source: industry digitization reports & GST-driven software adoption studies).

Key trends driving demand: Cloud-first SMB accounting — more small businesses prefer mobile/cloud tools for invoicing and tax filing, enabling SaaS adoption among jewelers.; Regulatory permanence — GST/VAT regimes remain a recurring compliance cost, creating sustained demand for compliant invoicing and reporting tools.; Verticalization — SMBs increasingly choose category-specific tools (retail POS, restaurant, salon); jewellery-specific workflows are creating room for niche winners.; AI-enabled data capture — improvements in OCR and small AI models reduce manual data entry by accurately parsing invoices, hallmarks, and supplier notes..

Key competitors include Tally Solutions, Zoho Books, Marg ERP, JewelERP (specialized).

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Simplify customer & supplier management and GST billing for jewellery shops

Executive Summary

Market Validation

Market Opportunity

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