Market Opportunity

Stop manual SMB operations — AI automates ops, sales & support targets a $200B = 200M SMBs x $1K ARR (global SMB ops & automation spend) total addressable market with medium saturation and a year-over-year growth rate of 25% (SaaS + automation/AI adoption among SMBs).

Key trends driving demand: LLMs & RAG -- enable contextual decisioning from business data to automate non-trivial tasks; No-code/low-code connectors -- reduce integration costs so SMBs can plug in systems quickly; SMB digitization -- increasing adoption of cloud tools expands addressable market; Conversational automation -- chat-driven workflows lower training friction for non-technical staff.

Key competitors include Zapier, Make (formerly Integromat), HubSpot (CRM + Operations Hub), Gorgias.

Stop manual SMB operations — AI automates ops, sales & support

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Market Validation

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