Store operations inefficiency — cloud POS + AI sales, inventory, and reporting

Store operations inefficiency — cloud POS + AI sales, inventory, and reporting targets a $48.0B = 40M retail & F&B SMBs × $1.2K ACV (global addressable SMBs needing POS/ops tools) total addressable market with high saturation and a year-over-year growth rate of 8% CAGR (Grand View Research 2024 on POS and retail software adoption).

Key trends driving demand: Omnichannel commerce — SMBs want unified inventory and sales across online and offline touchpoints, creating demand for integrated POS plus e-commerce.; AI-enabled forecasting — small-scale forecasting and anomaly detection now practical for SMBs, enabling lower-cost inventory optimization and fewer stockouts.; Payments consolidation — merchants prefer single vendors for POS + payments to simplify reconciliation, favoring integrated platforms that bundle services.; Mobile and contactless acceptance — increasing adoption of mobile terminals and contactless payments reduces friction for cloud-native POS solutions..