Market Opportunity

Trades lose leads & reviews — automate follow‑up and communication with AI targets a $9.0B = 3.0M global home‑service SMBs x $3K ACV (CRM + automation + add‑ons) total addressable market with medium saturation and a year-over-year growth rate of 18% = growing adoption of vertical CRMs & automation among SMBs.

Key trends driving demand: AI conversational automation -- improves lead capture and reduces manual follow‑up, increasing conversion rates for small crews.; Shift to digital booking & messaging -- customers expect instant SMS/online responses rather than phone tag.; Review & reputation economics -- one missed review or bad reply can materially reduce local lead flow, creating demand for automated review capture.; Verticalization of CRM -- SMBs prefer industry‑tuned workflows (estimates, parts tracking, recurring maintenance) over generic CRMs..

Key competitors include ServiceTitan, Housecall Pro, Jobber, Salesforce Field Service (adjacent), Google Business Profile / Listing (adjacent workaround).

Trades lose leads & reviews — automate follow‑up and communication with AI

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Market Validation

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