Turn docs into live AI Q&A to cut repetitive developer support

Turn docs into live AI Q&A to cut repetitive developer support targets a $6.0B = 2M developer teams × $3,000 ACV per team for docs/support automation tools total addressable market with medium saturation and a year-over-year growth rate of 20% YoY — developer tools and knowledge automation segments have been growing ~15-25% driven by PLG adoption and AI automation (industry analyst consolidation of dev tools reports).

Key trends driving demand: RAG and embeddings adoption — increasing use of retrieval-augmented generation makes it feasible to serve accurate, doc-grounded answers without heavy in-house ML expertise.; Developer self-service emphasis — product-led growth and expectations for low friction onboarding push teams to invest in better docs and automation.; Shift from search-to-chat UX — developers increasingly prefer conversational interfaces that return actionable steps and code snippets rather than pointer-based search results..