Market Opportunity

Automate routine customer calls with 24/7 AI voice agents targets a $90B = 25M businesses (global SMB + mid-market) x $3,600 ACV for voice automation across departments total addressable market with medium saturation and a year-over-year growth rate of 25%+ (contact-center + AI automation adoption).

Key trends driving demand: Real-time speech models -- enable natural, low-latency multi-turn phone conversations that feel human.; Telephony APIs & cloud voice -- simplify deployment to PSTN/SIP channels worldwide reducing integration time.; AI-first customer service -- budget shifting from hiring agents to automation tools and hybrid agent+AI models.; Verticalization -- businesses prefer domain-specific call flows (medical, finance, bookings) that raise switching costs..

Key competitors include Replicant, Twilio (Programmable Voice + Twilio Studio), Google Cloud Contact Center AI / Dialogflow, Talkdesk (with AI features), Deepgram.

Automate routine customer calls with 24/7 AI voice agents

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Market Validation

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