Fragmented dealership ops — unify sales, service, parts & accounting

Fragmented dealership ops — unify sales, service, parts & accounting targets a $12.0B = 1.2M dealerships & independent workshops x $10K ACV total addressable market with medium saturation and a year-over-year growth rate of 10% CAGR (global dealer-tech & service management software).

Key trends driving demand: After-sales monetization -- Dealers are shifting focus to service & parts revenue, increasing demand for systems that optimize shop throughput and parts sell-through.; Cloud & SaaS migration -- Legacy on-prem DMS systems are aging, creating an upgrade cycle opportunity for modern cloud-native solutions.; AI forecasting -- Improved small-data forecasting models let vendors reduce parts stockouts and optimize inventory for long-tail SKUs.; API-first OEM integrations -- OEMs are standardizing telematics and warranty APIs, enabling tighter integration between vehicle data and DMS workflows..