Reduce empty tables and missed reservations with automated CRM & review workflows

Reduce empty tables and missed reservations with automated CRM & review workflows targets a $6.0B = 2M restaurants × $3K ACV total addressable market with medium saturation and a year-over-year growth rate of 10% — estimated hospitality guest engagement and restaurant tech growth (industry reports like Grand View Research and market signals for restaurant SaaS).

Key trends driving demand: Shift to digital-first guest communication — restaurants increasingly prefer SMS and automated messaging to improve reservation confirmations and reduce no-shows, creating demand for workflow automation.; Platform partnerships open distribution channels — POS and reservation platforms are integrating with third-party tools, enabling niche workflow products to plug into existing stacks.; Focus on measurable ROI — restaurateurs prioritize tools that can demonstrate direct revenue impact (reduced empty tables, increased covers), making revenue-focused automation attractive.; Rise of programmable communications and AI — affordable APIs (Twilio, Sendgrid) and AI-driven message personalization lower the cost of delivering tailored guest experiences at scale..