Reduce repetitive website support with a RAG chatbot trained on your docs

Reduce repetitive website support with a RAG chatbot trained on your docs targets a $12.0B = 2.0M support-focused businesses × $6K ACV total addressable market with high saturation and a year-over-year growth rate of 18% YoY growth in conversational AI and customer service automation (source: MarketsandMarkets, Gartner estimates).

Key trends driving demand: Shift to self-serve — Buyers prefer instant answers on websites, increasing demand for accurate chatbots that reduce ticket volume.; RAG adoption — Retrieval-augmented generation improves accuracy and sourcing, enabling bots to answer from a company’s own documents reliably.; Model accessibility — Managed LLM and embeddings APIs have lowered the barrier to building production-grade AI experiences for SMBs.; Privacy and control expectations — More buyers demand visibility into sources, citations, and the ability to host or restrict data, creating opportunities for privacy-first offerings..