Stop lost leads by unifying chat, email, SMS, social and voice into one inbox

Stop lost leads by unifying chat, email, SMS, social and voice into one inbox targets a $9.0B = 3M businesses × $3K ACV total addressable market with high saturation and a year-over-year growth rate of 12% YoY — based on customer service and conversational AI software CAGR estimates (industry reports 2022–2025).

Key trends driving demand: Trend — Messaging channels (SMS, WhatsApp, Instagram DMs) are moving from consumer-only to business-first interfaces, increasing the need for consolidated tooling.; Trend — Generative AI enables accurate, automated summarization, intent detection and suggested replies that materially reduce agent time-to-resolution.; Trend — Product-led growth and embeddable widgets lower buyer friction for developer-forward SMBs who want easy install and fast ROI.; Trend — Increasing demand for first-party data and privacy-aware tooling drives businesses to centralize conversation data under a single vendor they control..