Stop missed calls and manual routing with AI cloud PBX

Stop missed calls and manual routing with AI cloud PBX targets a $6.0B = 2M US businesses (multi-line / multi-location) x $3K ACV total addressable market with medium saturation and a year-over-year growth rate of 12% CAGR for US cloud-voice & UCaaS.

Key trends driving demand: AI-first telephony -- real-time summarization, sentiment, and routing are now accurate enough to embed in workflows and reduce agent load; Cloud migration -- businesses continue migrating off-prem PBX to cloud-hosted VoIP and UCaaS, simplifying integration and deployment; CRM convergence -- deeper expectation that telephony is a native part of CRM/ERP workflows rather than a bolt-on; Remote/hybrid work -- distributed teams require cloud telephony features (softphones, mobile parity, centralized admin) driving adoption.