Website chat that delivers live messages to Telegram with voice-to-text

Website chat that delivers live messages to Telegram with voice-to-text targets a $2.4B = 20M SMB websites × $120 ACV (annual chat/messaging spend per SMB) total addressable market with medium saturation and a year-over-year growth rate of 8% YoY — business messaging and live chat market growth as enterprises and SMBs adopt messaging-first support (source: multiple industry reports 2023-2024).

Key trends driving demand: Messaging-first support — more companies offer WhatsApp/Telegram-based support which reduces friction for users compared to phone or email.; AI-enabled voice & text transcription — improved speech-to-text quality and lower cost permit reliable voice message handling on websites.; Shift away from bloated dashboards — small businesses are favoring minimal tools and integrations that fit existing workflows rather than adding new vendor portals.; Privacy and self-hosting demand — a subset of SMBs prefer tools that forward messages into owned channels rather than storing conversations on large vendor platforms..